Business software and AI systems,live in 30 days.

The 30-day system is designed for a clearly bounded first release with timely access to decision makers, content, data and integrations. The first working walkthrough is targeted for week one. The final schedule is confirmed after discovery; larger, uncertain or higher-risk products are split into phases rather than forced into an unsafe deadline.

Good fits include focused customer platforms, internal operating systems, workflow automation and responsible AI pilots with a defined business problem, a primary workflow and an accountable decision maker. The delivery sprints suit teams that value fast feedback, written scope and an operational handover.

A sprint is usually not the right format for open-ended research, an unprioritised product backlog, broad enterprise transformation, safety-critical autonomy, work that depends on unavailable systems or data, or a request for certification or guaranteed business results. PSOI Tech OS will recommend a Blueprint, a phased programme or another provider when that is the more responsible route.

After agreed fees are paid, the client receives ownership of the project-specific code identified in the contract. Pre-existing tools, reusable know-how, open-source software, hosted platforms and third-party services remain subject to their own ownership and licence terms. The proposal and agreement identify any exceptions before work begins.

The agreed scope and acceptance criteria form the delivery baseline. A new request is assessed for impact and then either exchanged for work of similar effort, moved to a later release, or documented in a written change with any fee and timeline adjustment approved before implementation.

The proposal sets out the fee, payment milestones and any third-party costs for the specific engagement. Builds normally require an initial payment before capacity is reserved, with later payments tied to agreed stages. Work begins only after the written agreement, initial payment and required project inputs are in place.

AI-assisted tools may accelerate research, implementation, testing and documentation. A human remains responsible for architecture, review, testing, security decisions and release approval. PSOI Tech OS does not delegate consequential delivery decisions to autonomous systems.

Sensitive client data is not assumed to be suitable for AI tools. Data use, approved providers and access controls are discussed for the engagement, and information is minimised to what the task requires. High-risk, regulated or confidential data is not submitted to an AI service without an agreed basis, appropriate safeguards and client approval. Clients should not include secrets or sensitive personal data in the initial project brief.

The agreed handover can include deployment, repository access, credentials, documentation and training. A written warranty covers qualifying defects for the period defined in the agreement. New features, third-party changes and operational support are handled through a separate scope or Scale Care.

Yes. Scale Care can cover agreed monitoring, maintenance, reporting and a defined allowance for small releases. Coverage, response expectations, exclusions and monthly capacity are documented so the service does not become an undefined retainer.

PSOI Tech OS can review a reasonable mutual or client-provided NDA before sensitive information is shared. Acceptance depends on the document's terms and does not replace the project agreement, privacy requirements or security responsibilities.

Not unless the proposal says so. Hosting, domains, model usage, email, payments, data providers and other third-party services are normally paid by the client directly or recharged transparently. Expected services and known cost drivers are identified during scoping, but provider pricing can change independently.